Mobile & SMS Recording

Secure recording on a mobile SIM card not apps

recorder

Do you need to

Record

your business mobiles?

Features

Fully compliant call and SMS recording solutions for fixed and mobile

Regulatory Compliance

Our mobile call recording solution has been developed with the latest FCA compliance (MiFID II) and data protection laws (GDPR) in mind. Our experts can tailor our services for your industry.

Recorded on Network

Calls are recorded at network level not on a device so it's not an app that can be turned off or forgotten about.

Compatible

Because our call recording solution is network based, not app based, it works across devices (not just smart ones) and across platforms (Android/iOS/Blackberry) - it even works across your fixed lines too.

How it Works



Deskphone Go is a business only mobile phone network and not an app or third party add-on. There are no apps to install, no additional workflows for your staff to follow. Just use your devices exactly as they were intended and all your calls and SMS will be recorded. Recordings can’t be turned off or tampered with so it makes this an ideal solution for MiFiD II compliance.
Yes but it's an upgrade! You probably use one of the big three networks currently for your business (Vodafone, O2 or EE). With our Go network, our customers get access to all three of these networks through a single SIM. We can dynamically route calls over any of these three networks. If one of the networks becomes unavailable our users can switch automatically onto another. We call this UK network roaming and it means that no matter where you are you are always guaranteed the best service available. Our network also has a whole host of other business features (see more here) as well as a dedicated team of support and engineering staff that understand how businesses work.
Yes, loads! We’ve designed Go to be a flexible, fully mobile office phone system offering the latest business centric features. Landline number presentation, shared caller appearance, short-code extension dialling, hunt groups, hold music, transfer, IVR’s & advanced voicemail are all possible with Go. What’s more, Deskphone was designed with multi user systems in mind so your on one contract and can manage all your staff mobiles and fixed lines from one place.




Technical Details

A brief technical overview of our call recording solution

 


Retention Periods
60 Month (5 year) Secure Retention, 84 Month (7 year) Secure Retention (call rec Pro)
File Type
WAV (8,000 kHz, 8 bit, Mono 7kb/sec)
Encryption

Certified to the FIPS 140-2 standard, approved by the UK Government Legal Department and Attorney General’s Office (call rec Pro)
Call Analytics

Search by sentiment, date, location or specific phrases. In call playback pinpoints the phrase match within the recording to allow quick analysis of calls. (call rec Pro + Zoe)
Data Centre Locations

Data is stored in highly secure EU data centres that comply with the latest EU data protection and security legislation (GDPR). (call rec Pro)
orange-quote-marks

Call Recording on a mobile SIM makes it super easy to record and store calls for our large team. It's just one benefit of using Deskphone Go but has saved us so much time and money already - Drawn in Digital Ltd

Simple Pricing Plans

  • GO STD

    Entry Plan

    £ 9.95 per month +VAT
    • 500 UK Mins*
    • UNLIMITED Inbound
    • Choice of UK Landline
    • 1 Month Contract

    Get Started

  • GO PRO

    Business Plan

    £ 12.95 per month +VAT
    • UNLIMITED UK Mins & SMS*
    • No Data
      2GB 4G Data
      4GB 4G Data
      10GB 4G Data
      20GB 4G Data
      40GB 4G Data
    • UNLIMITED Inbound
    • Choice of UK Landline
    • 12 Month Contract

    Get Started

  • GO ENTERPRISE

    Pro Plan

    • 25 Users or more
    • Sharer Bundles
    • Custom Pricing, device plans and Contract terms

    Contact Sales

View Landline SIM Plan Details

Want to speak to our sales team? Call us now on 020 3434 2068
All prices shown are ex VAT

*UK Mins are outbound calls to UK mobiles (07), landlines (starting 01, 02, 03) and freephone numbers (0800, 0808). Unlimited call and SMS allowances are subject to our fair usage policy. Usage outside allowances are charged at our out of bundle rates - click here.