MiFID II Mobile Recording

Mobile Call & SMS Recording Without Apps

recorder

Are you

Ready

for MiFiD II?



  MiFID II Compliance Deadline  

(3rd Jan 2018)

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Features

Fully compliant recording solutions for fixed and mobile comms

 

MiFID II & GDPR Compliant

Our call recording solution has been developed with the latest FCA compliance (MiFID II) and data protection laws (GDPR) in mind. Our solutions experts can tailor services for your industry and regulatory needs.

On Network

Our call recording solution isn’t an app that can be turned off or forgotten. All calls and SMS are recorded directly at network level meaning your always compliant no matter where you do business.

Highly Secure

Recorded calls are fully encrypted and stored in secure EU data centres. Access to recordings is granted through a secure web portal which can be administered by your compliance officer.

Redundancy

All your data is stored in geographically redundant storage arrays.* This ensures the highest level of protection for your recorded calls and SMS without the burden of managing your data on site.

Compatible

Because our call recording solution is network based not app based, it works across devices (not just smart ones) and across platforms (Android/iOS/Blackberry) - it even works across your fixed lines too.

ANLYTICAL

We’ve teamed up with big data scientists to provide advanced call recording analytics as an add-on. Just search or enter keywords and the system will surface calls. You can even search by sentiment.

How it Works

Frequently Asked Questions

 


Go Mobile is an advanced, business-only mobile phone network that pushes the limits of unified communications. Our entire network is built from the ground up to offer a full suite of advanced features, specifically aimed at the business user. Paired with industry leading customer support and rock solid stability, Go has become a trusted partner for companies all over the UK that want a better solution for their communications.
Because Go is a mobile phone network and not an app or third party add-on, our mobile call recording solution is implemented on-network. There are no apps to install, no additional workflows for your staff to follow. Just use your devices exactly as they were intended and all your calls and SMS are recorded securely in the cloud, wherever you are. Recordings can’t be turned off or tampered with so it makes this an ideal solution for MiFiD II compliance and the wider GDPR data protection regulations.
Yes, but trust us you will want to! Go dynamically routes calls over the top UK networks (Vodafone, O2 and EE), aggregating them into a single super network. If one of the networks becomes unavailable or is congested our users can switch automatically onto another. We call this UK roaming and it means that no matter where you are you are always guaranteed the best service available. Our network also has a whole host of other productivity features (see below) as well as a dedicated team of support and engineering staff that understand how businesses work and what they want.
Yes, loads! We’ve designed Go to be a fully mobile office phone system offering the latest productivity features. Landline number presentation, shared caller appearance, short-code extension dialling, hunt groups, hold music, transfer, IVR’s & advanced voicemail are all possible with Go Mobile. What’s more Deskphone was designed with multi user systems in mind so your on one contract and can manage all your users from one place.






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MiFID II requires fundamental changes to the way we are required to store communications within the financial sector. Our call recording solution has been designed specifically for this purpose - Secure - Scaleable - Safe.

Technical Details

A brief technical overview of our call recording solution

 


Retention Periods
60 Month (5 year) Secure Retention, 84 Month (7 year) Secure Retention
File Type
WAV (8,000 kHz, 8 bit, Mono 7kb/sec) or Downloadable MP3 (44.1 kHz, 16 bit 128kb/sec)
Encryption

Certified to the FIPS 140-2 standard, approved by the UK Government Legal Department and Attorney General’s Office
Call Analytics

Search by sentiment, date, location or specific phrases. In call playback pinpoints the phrase match within the recording to allow quick analysis of calls.
Data Centre Locations

Data is stored in highly secure EU or US data centres that comply with the latest EU and UK data protection and security legislation (GDPR).

Get a Quote

Looking for some more information about our call recording solutions?