Fully compliant recording solutions for fixed and mobile comms
Our call recording solution has been developed with the latest FCA compliance (MiFID II) and data protection laws (GDPR) in mind. Our solutions experts can tailor services for your industry and regulatory needs.
Our call recording solution isn’t an app that can be turned off or forgotten. All calls and SMS are recorded directly at network level meaning your always compliant no matter where you do business.
Recorded calls are fully encrypted and stored in secure EU data centres. Access to recordings is granted through a secure web portal which can be administered by your compliance officer.
All your data is stored in geographically redundant storage arrays.* This ensures the highest level of protection for your recorded calls and SMS without the burden of managing your data on site.
Because our call recording solution is network based not app based, it works across devices (not just smart ones) and across platforms (Android/iOS/Blackberry) - it even works across your fixed lines too.
We’ve teamed up with big data scientists to provide advanced call recording analytics as an add-on. Just search or enter keywords and the system will surface calls. You can even search by sentiment.
Frequently Asked Questions
MiFID II requires fundamental changes to the way we are required to store communications within the financial sector. Our call recording solution has been designed specifically for this purpose - Secure - Scaleable - Safe.
A brief technical overview of our call recording solution
Looking for some more information about our call recording solutions?