Multi User VOIP Features
Our Multi user VOIP systems have a wide range of features that will help all SME’s. Some of our features have been specifically tailored to industries to make them more effective so if you’re looking for something really bespoke speak to one of our advisors.
Quick Installation – We aim to setup and install our phone systems rapidly through our advanced remote deployment. Just plug them in and on first boot-up they analyse your network and download their configuration. Customisation can be then carried out to personalise your phones for your team remotely and ongoing maintenance is done behind the scenes so your phones are always up to date.
Comprehensive Support – you can contact our UK based support team for help whenever you need it. Support is fast and always free
Advanced Call routing – route calls to different departments and locations using a range of flexible parameters. Define your companies working hours to customise your customers experience when calling your office.
Shared caller ID – Users are given individual Direct Dials as standard so that they can be reached individually but display your companies main number when they dial out to prevent confusion and missed calls.
Conferencing – Three way conference calls from your phone and dedicated conference rooms services for larger meetings with remote parties of up to 100 callers.
Advanced Voicemail – customise your company or individual voicemail greeting (record instantly or upload a sound file) and receive your voicemails as sound files to your email address.
Go Mobile Integration – Try our revolutionary business mobile network that puts your business landline on your mobile. All our systems are able to fully integrate so you can link landlines and mobile phones for the best of both worlds.
Softphone Apps – Connect your account to your PC or Mac or your Smartphone or Tablet using free mobile apps.
Call Recording – record your calls and store them for compliance. Calls are recorded as .wav files and can be downloaded to your own systems for back-up.
Auto Attendants – Play custom welcome messages or menu options to your callers to route calls to different departments, branches or locations.
Number porting – Keep your existing landline number when you move to Deskphone and if and when you leave you can move your number to any provider through BT IPEX. We will never restrict you from moving your number as part to our commitment to be a fair and reputable UK VOIP provider.
Low International Call Rates – View your rates online in our customer portal or speak to your Account Manager to see our great international rates. Typically our rates are 80% cheaper than using BT.